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How We Handle Your Account Data and Legal Position

We built mk677 to operate where local law permits, and we keep your account information — payment records, wallet addresses, login credentials — protected under our privacy framework.

Privacy by designLocal law alignmentEncrypted data storageClear policy access
mk677 How We Handle Your Account Data and Legal Position

How We Secure and Govern Your Information

We encrypt your login sessions with SSL, hash your password so even our systems cannot read it in plain text, and segregate payment data from game-session logs. DANA, OVO and GoPay transaction records are tokenised, meaning we store only the reference codes needed to match deposits and withdrawals, not your full wallet credentials. Cookie usage is limited to login persistence and lobby layout preferences; we do not track browsing outside our domain. You control your data: request a full export, ask us to correct outdated contact details, or close your account and have all records purged after final withdrawal clearance.

SSL Encryption

Every page on mk677 runs over HTTPS, so login credentials, payment instructions and personal details travel encrypted between your device and our servers. Your browser's padlock icon confirms the secure connection.

Password Protection

We hash your password using industry-standard algorithms, store only the hash, and never transmit or display the plain-text version. Two-factor codes via SMS add a second verification layer when you log in from a new device.

Data Retention Policy

We keep transaction logs and account history for the minimum period local regulations require, then schedule automated deletion. Close your account, and we purge personal data within 30 days after your final withdrawal clears.

Your Rights

Request a copy of everything we hold, correct outdated information, ask us to delete your records, or export your data in machine-readable format. Contact support with your wallet ID and photo ID to begin the verified request process.

Legal and Privacy Contact Paths

If you need to review your data, request a copy of the information we hold, ask for corrections, or submit an account-deletion request, reach us through live chat, email or the in-account message panel. Our support team handles policy questions around the clock, and data-access requests are processed within seven business days. We'll guide you through identity verification — usually a photo ID and a recent DANA, OVO or GoPay transaction screenshot — to protect your account before releasing or modifying records.

Live Chat Support Open the chat widget in your account dashboard any time, day or night, and ask for the privacy team. We verify your identity through your registered wallet and process data requests within one week.
Email Enquiries Send policy questions or data-subject requests to our support inbox. Include your account username and registered DANA, OVO or GoPay identifier so we can locate your records quickly.
In-Account Messages Log in, navigate to the account settings panel, and submit a secure message. This path keeps your request tied to your verified profile, speeding up identity checks and response delivery.

Legal and Privacy Questions

We ask for your name, phone number, email and date of birth during registration, then collect your DANA, OVO or GoPay wallet identifier when you make your first deposit. This information verifies your identity and matches payments to your account.

Yes. Contact support through live chat or email, confirm your identity with a photo ID and recent wallet screenshot, and we'll send a complete export of your profile, transaction history and session logs within seven business days.

We set session cookies to keep you logged in and preference cookies to remember your lobby layout choices. We do not use third-party tracking cookies or sell browsing data. Adjust or delete cookies through your browser's privacy settings.

Once your final withdrawal clears and any regulatory retention period ends, we delete your personal information, payment records and game history. Contact support to request account closure, and we'll guide you through the identity-verification and final-payout steps.

We do not sell or rent your data. We share information only when a valid legal order in a jurisdiction where we operate requires it, or when a payment processor needs transaction details to complete a DANA, OVO or GoPay transfer.

Log in, go to account settings, and update your email or phone number yourself. For wallet-identifier changes, contact support with your old and new DANA, OVO or GoPay details plus photo ID so we can verify and apply the update securely.